Last Updated: 2nd May 2025
Thank you for shopping at PixaBazaar. As a platform offering instant digital downloads, we follow a strict no-refund policy.
1. No Refunds on Digital Products
All products sold on PixaBazaar are non-tangible digital goods (e.g., animated assets, icons, templates, characters, etc.). Once a product is purchased and downloaded, it cannot be returned, and we do not offer refunds or exchanges, including but not limited to:
- Accidental purchases
- Change of mind
- Incompatibility with your software or system
- Lack of usage or incorrect expectation
2. Exceptions (If Applicable)
We may only consider refund requests under the following rare circumstances:
- Corrupt or incomplete files that cannot be resolved
- Duplicate purchases (same item bought more than once)
- Download issues that persist despite our support
- Unauthorized/fraudulent transactions, after investigation
For exception cases, please contact us within 3 days of purchase at support@pixabazaar.com with your order ID and issue details.
3. Support Before You Buy
We encourage all users to:
- Read product descriptions carefully
- View previews and sample files (if available)
- Contact us for pre-sale queries if you are unsure about compatibility or usage
4. File Issues
If your download is incomplete, corrupted, or not functioning as described, please email our support team immediately. We will work with you to:
- Re-provide access
- Offer a working alternative
- Or, in rare cases, issue a refund (at our sole discretion)
5. Final Decision
All refund decisions are made by PixaBazaar’s team and are final. Abuse of refund requests may result in account suspension.
6. Contact Us
If you have any questions regarding this Refund Policy, please reach out to:
📧 support@pixabazaar.com